Last Updated: [Insert Date]

At Master Locks Shop (“we,” “us,” or “our”), operating through www.flooringtrend.com, we are committed to protecting the privacy of our professional clients, contractors, and homeowners who use our home improvement e-commerce platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our bathroom fixtures, flooring solutions, electrical components, and hardware products.

1. Information We Collect

We collect several types of information from and about users of our website:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information (processed securely through PCI-DSS compliant systems), and professional credentials for contractor accounts.
  • Commercial Information: Records of products purchased (including bathroom faucets, ceramic tiles, circuit breakers, etc.), inquiries about our professional-grade home improvement products, and customer service communications.
  • Technical Data: IP address, browser type, operating system, referring URLs, device information, and browsing behavior on our site, particularly regarding our product categories.
  • Transaction Data: Details about payments to and from you for purchases of flooring materials, electrical components, or other products we sell.

2. How We Use Your Information

We use the information we collect for legitimate business purposes:

  • To process and fulfill orders for our home improvement products, including international shipments (excluding certain Asian and remote regions)
  • To provide customer support regarding our professional-grade fixtures and materials
  • To improve our website’s functionality and product offerings for contractors and homeowners
  • To send transactional communications about orders (including bulk purchases of flooring or electrical components)
  • To detect and prevent fraud, particularly for high-value professional purchases
  • To comply with legal obligations related to international sales of hardware and building materials

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With payment processors (like PayPal), shipping carriers, and IT service providers necessary to fulfill orders of our bathroom and flooring products.
  • Professional Networks: With manufacturer partners for warranty registration of electrical components or hardware when required.
  • Legal Requirements: When required by law or to protect our rights, especially regarding international transactions and professional contracts.
  • Business Transfers: In connection with any merger or sale of company assets involving our home improvement business.

We do not sell your personal information to third-party marketers.

4. Data Storage and Security

Based at 319 Lynn Avenue, Pickerel, US 54465, we implement appropriate measures to protect your information:

  • All transactions are protected by 256-bit SSL encryption
  • Payment information is processed through PCI-DSS compliant systems
  • Regular security audits of our systems handling professional purchase data
  • Limited access to customer data only to employees needing it to process orders of our home improvement products

While we implement these security measures, no electronic transmission or storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about your purchases and account
  • Correction: Update your account information, especially important for professional contractors
  • Deletion: Request deletion of personal data, subject to legal retention requirements for transactions
  • Opt-Out: Unsubscribe from marketing communications while maintaining transactional emails about orders

To exercise these rights, contact our Wisconsin-based support team at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our home improvement e-commerce site:

  • Essential Cookies: Necessary for secure checkout and account functionality, especially for bulk orders
  • Performance Cookies: Help us understand how professionals and homeowners navigate our product categories
  • Functional Cookies: Remember preferences like currency or measurement units for flooring materials
  • Advertising Cookies: Used sparingly to promote relevant products to returning visitors

You can manage cookie preferences through your browser settings, though this may affect site functionality for complex orders.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our home improvement business practices. The updated version will be posted on our website with a revised “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy or our data practices regarding professional home improvement products, contact us at:

Master Locks Shop
319 Lynn Avenue
Pickerel, US 54465
Email: [email protected]